Comprehensive IT Outsourcing Services

In the digital age, stable and efficient IT systems are crucial for enterprises. RunMan Technology provides comprehensive IT outsourcing services to help businesses optimize their IT infrastructure, improve operational efficiency, and reduce costs. Our professional team will become a strong backup for your IT department, allowing you to focus more on core business development.

Remote Monitoring & Management

We provide 24/7 system monitoring services, real-time detection of server, network, and application system status, identifying potential issues and addressing them promptly. Through advanced monitoring tools, we continuously monitor key metrics such as CPU usage, memory consumption, disk space, and network traffic to ensure system stability.

  • 24/7 monitoring and real-time alerts
  • Performance metrics visualization
  • Intelligent fault detection and auto-repair
  • Regular health report generation

Network Management Services

RunMan Technology provides comprehensive network management services, including network architecture design, router and switch configuration, and implementation of network security strategies. Our professional engineering team ensures that your enterprise network is fast, stable, and secure, meeting business development needs.

  • Network Device Configuration and Optimization
  • Network Security Strategy Management
  • Bandwidth Utilization Analysis and Optimization
  • Network Fault Diagnosis and Repair
  • VPN and Remote Access Management

System Management Services

Our system management services cover the entire lifecycle of enterprise servers and storage systems, from initial deployment to daily maintenance and upgrades. RunMan Technology professional team ensures that your critical business systems run continuously and efficiently, with data security and reliability.

  • Server Deployment and Management
  • Operating System Maintenance and Optimization
  • Storage System Management
  • Data Backup and Recovery Strategy
  • System Update and Patch Management
  • Virtualization Platform Maintenance

Desktop Support Services

RunMan Technology provides efficient desktop support services to quickly respond and resolve employee issues when using computers and software. Our engineers can provide remote assistance or on-site support to ensure the stability and efficiency of the employee's work environment.

  • Workstation Configuration and Maintenance
  • Software Installation and Update
  • User Account Management
  • Remote Desktop Support
  • Printer Configuration and Fault Troubleshooting
  • Employee IT Training and Support

Security Management Services

Information security is the key guarantee for enterprise IT systems. RunMan Technology security management services provide comprehensive security solutions to protect enterprises from various network threats and ensure business data security and compliance.

  • Security Strategy Development and Implementation
  • Anti-Virus and Terminal Protection
  • Vulnerability Scanning and Repair
  • Firewall and Intrusion Detection Management
  • Security Event Response
  • Security Awareness Training

Technical Support Services

RunMan Technology provides multi-level technical support services, from basic fault troubleshooting to complex technical consulting, to meet various IT support needs for enterprises. Our support team provides rapid response and problem-solving services with rich experience and professional knowledge.

  • Multi-Channel Service Desk Support
  • On-Site Technical Support
  • Fault Diagnosis and Resolution
  • Technical Consulting Services
  • System Problem Analysis and Optimization
  • Regular Inspection and Maintenance

Advantages of IT Outsourcing Services

Reduce Costs

Compared to maintaining a full-time IT team, outsourcing services can significantly reduce enterprise IT operation costs, including human resources, training, and equipment investment.

Improve Efficiency

Professional IT service teams have rich experience and professional knowledge, which can solve problems more quickly and efficiently, reducing system downtime.

Focus on Core Business

By outsourcing IT operations to professional service providers, enterprises can focus more on core business and strategic development.

Acquire Professional Skills

RunMan Technology has professional teams with rich experience and professional knowledge, providing high-quality services for enterprises.

Flexible and Scalable

IT outsourcing services can be adjusted quickly to meet the needs of business growth or seasonal changes in IT service demand.

24/7 Support

RunMan Technology provides 24/7 technical support services, ensuring rapid response and resolution of urgent issues even outside working hours.

Success Cases

Financial Industry IT Outsourcing Case

A Large Financial Institution

Provided comprehensive IT infrastructure management and technical support services for the institution, including network management, server maintenance, and security monitoring. Through our services, the customer reduced IT system fault response time by 60%, IT operation cost by 35%, and improved overall system availability.

Manufacturing Industry IT Outsourcing Case

A Manufacturing Enterprise

Provided comprehensive IT outsourcing services for customers, including ERP system maintenance, network management, and desktop support. Through active monitoring and preventive maintenance, helped customers reduce system downtime by 70%, IT department work efficiency by 40%, allowing them to focus more on core business development.

Frequently Asked Questions

How to choose the right IT outsourcing service provider?

When selecting an IT outsourcing service provider, consider the following factors: provider's professional experience and technical capabilities, industry reputation and customer reviews, service response speed and quality assurance mechanisms, price transparency and contract clarity, security compliance certifications (such as ISO 27001), etc. RunMan Technology has rich industry experience and a comprehensive service system to provide you with all-round IT outsourcing solutions.

How to Calculate the Cost of IT Outsourcing Services?

IT outsourcing service cost calculation is usually based on multiple modes: fixed monthly/annual fee mode based on service content, flexible mode based on engineer person-day fee, scale mode based on equipment quantity, etc. We will provide you with the most cost-effective customized quotation plan based on your enterprise scale, IT environment complexity, service demand frequency, etc., ensuring that you only pay for the services you need.

How Fast is the Response Time of IT Outsourcing Services?

RunMan Technology provides graded response service mechanism: emergency fault (affecting business operation) response within 15 minutes, on-site processing within 2 hours; important problem (partially affected function) response within 30 minutes, solution within 4 hours; general problem (not affecting business operation) response within 1 hour, solution within 24 hours. Our SLA commitment ensures stable operation of your IT system, minimizing downtime.

How to Ensure Data Security of Outsourcing Services?

RunMan Technology strictly follows ISO 27001 information security management system standards, taking multi-level security protection measures: signing strict confidentiality agreement and data processing agreement with customers; implementing minimum permission principle and access control mechanism; using encryption technology to protect data transmission and storage; regular security audit and vulnerability scanning; employees regularly accept security training and awareness education. We regard your data security as our top priority.

What Specific Values Can IT Outsourcing Bring to Enterprises?

The main value of IT outsourcing to enterprises is :significantly reduce IT operation costs, usually save related expenses by 30%-50%; improve IT operation efficiency and service quality; release internal resources, allowing the team to focus on core business; acquire professional IT team technical support and industry best practices; enhance IT system stability, reduce system downtime; improve enterprise IT infrastructure security and compliance.