Redefining IT Applications

When choosing an IT outsourcing service provider, consider the following factors: the provider's professional experience and technical capabilities, industry reputation and customer reviews, service response speed and quality assurance mechanisms, price transparency and contract term clarity, and security compliance certifications (such as ISO 27001). RunMan Technology has rich industry experience and a comprehensive service system to provide you with all-around IT outsourcing solutions.

IT outsourcing service fees are typically calculated based on multiple models: fixed monthly/annual fees based on service content, flexible pricing based on engineer man-days, or scale-based pricing according to the number of devices. We will provide you with the most cost-effective customized quotation plan based on your enterprise's scale, IT environment complexity, service demand frequency, and other factors, ensuring you only pay for the services you need.

RunMan Technology provides a tiered response service mechanism: emergency failures (affecting business operations) with a response within 15 minutes and on-site handling within 2 hours; important issues (partial functionality affected) with a response within 30 minutes and resolution within 4 hours; general issues (not affecting business operations) with a response within 1 hour and resolution within 24 hours. Our SLA commitment ensures the stable operation of your IT systems and minimizes downtime.

RunMan Technology strictly follows ISO 27001 information security management system standards and takes multi-layered security measures: signing strict confidentiality agreements and data processing agreements with clients; implementing the principle of least privilege and access control mechanisms; using encryption technology to protect data transmission and storage; conducting regular security audits and vulnerability scans; and employees regularly receiving security training and awareness education. We consider your data security our top priority.

The value IT outsourcing brings to enterprises is mainly reflected in: significantly reducing IT operational costs, typically saving 30%-50% of related expenses; improving IT operation efficiency and service quality; freeing up internal resources, allowing teams to focus on core business; gaining technical support and industry best practices from professional IT teams; enhancing IT system stability and reducing fault downtime; and improving the security and compliance of enterprise IT infrastructure.